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Content validated before publishing

// 5 phases - in the order that produces results

How we manage your business's social media

1

Identity and audience analysis

Before writing a single post, we define: the tone of voice (formal or informal? technical or narrative?), the right platforms for your sector (Instagram for a farmhouse, LinkedIn for an SME, Facebook for a local restaurant), the buyer persona you are speaking to. We don't open new profiles: we optimise existing ones or create new ones only where truly needed.

2

Monthly editorial plan

Every month we prepare the calendar with: post topics, format (photo, video, carousel, reel, story), draft copy, hashtags. The plan is shared with the client at the start of the month. No post is published without explicit approval. If there is a last-minute update (an event, a promotion), a message is all it takes.

3

In-house content production

Copywriter and designer work together on the same editorial plan. The visual is not "added afterwards" to the text: they are created together. For videos, we work with materials provided by the client or organise periodic filming sessions.

4

Publishing and community management

Publishing at the optimal days and times for the target audience. If the client wishes, we can respond to public comments within 24 hours, following the agreed tone of voice from phase 1. Private messages are handled with a protocol defined together, so no contact is missed.

5

Quarterly report with real metrics

Reach, impressions, engagement, followers gained, website clicks, messages received. We don't report "likes". We report the metrics that connect to the business objectives defined in phase 1.

Time required from the client: at most 1 hour per quarter - 30 minutes to approve the plan at the start of the quarter, 30 minutes for the report call at the end of the quarter.

// The difference between managing and just posting

What makes our approach different

Mandatory approval, always

Zero posts published without the client's sign-off. This is not a bureaucratic constraint: it is the guarantee that the tone, messages and timing are always aligned with what is happening in your business.

Copy and visuals produced by the same team

Text and post design are created together. We don't buy stock photos. We don't use generic copy. Every piece of content is written for your profile, your sector, your specific audience.

Business metrics, not vanity metrics

We don't report followers gained as the main objective. We report website clicks, messages received, bookings generated. If a metric doesn't connect to revenue, we don't use it as a KPI.

Integration with Google Ads and Meta Ads

The best organic content becomes paid adverts. The paid and organic strategies are not two separate things: they use the same messages, the same images, the same tone - amplifying what already works.

// Social doesn't work in isolation

How it integrates with other services

SEO →

Social content generates referral traffic and mentions that strengthen the site's authority. The editorial calendar is coordinated with the keyword strategy to amplify priority themes.

Website development →

Social campaigns always point to optimised landing pages on the site, not the homepage. We build these with the same specifications as the campaign message.

CRM →

Leads generated from social (DM messages, forms filled from ads) go directly into the CRM. No contact lost in an unmonitored inbox.

// The tools we use every day

Our working stack

Meta Business SuiteFacebook and Instagram management
Buffer / LaterScheduling and calendar
Canva ProBranded templates
Adobe SuiteAdvanced graphic production
Meta Ads ManagerPaid campaigns
Google Analytics 4Conversions from social
Google AdsSearch and Display
Hootsuite / MentionMentions monitoring
// Concrete results

Examples of our social media work

Financial advisory - Lead generation

Giovanni de Giovanni

Independent financial advisor

Challenge: Building brand awareness and generating qualified leads from digital channels, starting from virtually no social presence.

Solution: Structured editorial plan with professional videos and conversion-optimised posts, positioning Giovanni as a sector reference.

+40
qualified leads
+26%
followers and engagement
1,000+
followers reached
in 6 months
Restaurant - New opening

Ristorante Come Una Volta

Restaurant - digital launch

Challenge: Imminent opening with no online presence. Zero followers, zero reviews, zero digital visibility before day one.

Solution: Pre-opening strategy to build anticipation and engagement via social media, with behind-the-scenes content and targeted launch campaign.

18
tables booked via social
in 2 months

Strong organic engagement from the very first days of opening.

"Young and well-prepared team. They did an excellent job with our website. We also entrusted them with social media management for a period and the response was very positive. We also used the QR code software, which we found simple, intuitive and effective. Thank you!"

Claudia Caccetta - Az. Agricola La Spinosa
// Where social makes the greatest difference

The sectors where we are strongest

// Frequently asked questions

FAQ - Social media

At most 1 hour per quarter: 30 minutes to approve the editorial plan at the start of the quarter and 30 minutes for the report call at the end. We handle everything else. If there is last-minute news or an event to communicate, a WhatsApp message is enough.

It depends on the agreed plan. In the basic plan we work with materials provided by the client (photos of the premises, products, team). In the advanced plan we organise periodic photography/video sessions. In both cases the visuals are produced and optimised in-house by our design team.

In 3 months: optimised profile, defined audience, increased organic reach vs baseline, first inbound contacts from social. The numbers depend on publishing frequency, ad budget and sector. We provide realistic estimates in the initial proposal, not promises of guaranteed followers.

Yes. Meta Ads and Google Ads are complementary to organic management. The organic management is a fixed monthly retainer; paid campaigns have a separate budget with a management fee. Both are coordinated in the same strategy and reported together in the quarterly report.
// 30 minutes, no commitment

Free social consultation: we review your profiles

We look at your current profiles together - publishing frequency, content type, the audience you are reaching. We tell you what is missing and what can be done in the short term.